house Archive

  • Recommended: Jackson Roofing

    Recommended: Jackson Roofing

    It's not often I bother to write a post describing my good experiences with a company - especially when it comes to my quite frankly abysmal experiences getting my roof sorted a while back - but I wanted to publicly thank Jackson Roofing for ...

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  • An end to a saga

    An end to a saga

    I've just received a couple of e-mails from Jayne at Roofing Group UK.  It seems that she's finally noticed that my website ranks rather highly on a search for "Roofing Group UK" and isn't best pleased about the rather scathing comments I made regarding ...

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  • New door

    New door

    Still no progress on the roof, but I'm pleased to say that this Monday saw the friendly chaps from Leading Edge Joinery fitting my shiny new door.  A wonderful job they did too - they even transferred the old cat flap, and did such ...

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  • Still leaking

    Still leaking

    Well, it's now the 6th of September and my roof is still leaking. Considering that this is a problem I reported on the 18th of August, I'm ever-so-slightly incredulous - doubly so when you consider that Roofing Group UK's website mentions "customer service" ...

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  • Roof update

    Roof update

    I rang Roofing Group UK again during my precious lunch hour, and got through to the same receptionist who once more told me "it's on the board, and waiting for Stuart to get back from Spain." I explained, for the third time, that this is ...

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  • Blowing the roof

    Blowing the roof

    I've just got off the 'phone with Roofing Group UK, and just about managed to keep my cool - it would appear that the "boss" is on holiday in Spain, and won't be back until the end of September. Only then will he ...

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  • Prisoner of Door

    Prisoner of Door

    Today has most certainly not gone well. Aside from the roofers continued lack of communication, there's another joy to add to my overflowing pot - and it concerns my door. I got up this morning bright and early, eager to trundle off to work. ...

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  • Roof is leaking

    Roof is leaking

    Well, I just got a very rude awakening about an hour ago - a leak in my extremely expensive new roof causing water to drip down from the ceiling in my computer room, all over my not-inexpensive collection of crap. For joy. The problem, ...

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